We always believed true service starts after your purchase arrives at your home, so your shopping process should be simple. All products in Tuxaro are therefore backed by 30-day hassle free returns and refund, and all products have a 3 month warranty.

Our Warranty Includes:

- Manufacturing defects
- Failures or breakages that render part or all of your product to become non-functional

Our Warranty DOES NOT COVER:

- Scratches, stains, or wear & tear
- Failures or breakages due to misuse, neglect, or intentional damage
- Lost of stolen items
- Unauthorized modifications or repairs



In order to make a warranty claim, you need to have purchased your Tuxaro product through our website.

Got something that is broken and needs repair or replacement? Contact us at service@tuxaro.com with the following information:

- Pictures of the damaged parts and/or product or accessory
- Order number
- First & last name
- Full address (Street number/name, city, state, postal code)
- Email

If you have any further questions regarding the warranty on our products, please feel free to contact our friendly customer support team through the contact form or at service@tuxaro.com

Drop Us A Line

Please feel free to talk with us, and we are so happy to answer your questions.